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STORE POLICY

Customer Care

In Seoul K-Shoppe, we believe that the customer is above all, and what is most important to the customers is the natural/physical product without substances that are harmful to the body or the environment.

 

Seoul K-Shoppe was founded by five women who witnessed that lots of Filipino teens nowadays are K-pop fans. Such fans are having a hard time in purchasing such K-pop merchandise. Thus, the owners created an online shop, Seoul K-Shoppe, which they believe will satisfy the fanboying and fangirling wants and needs of the fans

 

We thank you for choosing to buy our products and for supporting our online business.

Privacy & Safety 

Seoul Sisters Company (hereinafter referred to as the “Company”) holds the personal data of its Seoul K-Shoppe service (hereinafter referred to as the “Service”) users (hereinafter referred to as the “Members”) to the upmost importance. Therefore, the Company has a strict privacy and safety policy. Through this Privacy & Safety Policy, we inform our Members of the purpose and manner for which their personal data is being used and security measures the Company implements to safeguard the personal data. This Privacy & Safety Policy may be amended pursuant to changes in the applicable laws, regulations, and/or the Company’s policy, so please check the Privacy & Safety Policy from time to time for possible changes when using the Service. Privacy & Safety Policy will take effect for Seoul K-Shoppe.

 

 

Purpose of collecting and using personal information

The following personal data is collected by the Company from the Members when they sign up for or use the Service.

 

REQUIRED DATA COLLECTION

Product purchase

  • Purpose of collecting and using personal data: Upon purchasing products

  • Types of personal information: Customer information (Name, email, and mobile phone number)

  • Duration of keeping and usage personal information: Period of keeping personal information according to the relevant laws or 3 months after deleting the account.

  • Purpose of collecting and using personal data: Entering shipping address for purchasing products

  • Types of personal information: Recipient information (Name, mobile phone number, and address)

  • Duration of keeping and usage personal information: Period of keeping personal information according to the relevant laws or 3 months after deleting the account

  • Purpose of collecting and using personal data: Fraudulent purchase/usage or duplicate purchase/usage when purchasing/using the products

  • Types of personal information: Name, address, mobile phone number, and gender (optional)

  • Duration of keeping and usage personal information: Period of keeping personal information according to the relevant laws or 3 months after deleting the account

Auto-generated information

  • Purpose of collecting and using personal data: Service usage, customer service, confirmation and prevention of fraudulent usage, and analysis and statistics

  • Types of personal information: Cookies, service usage history (date of log-in, IP address, fraudulent usage, etc), device information (unique device identifiers and OS version)

  • Duration of keeping and usage personal information: Period of keeping personal information according to the relevant laws or 3 months after deleting the account

OPTIONAL DATA COLLECTION

Promotional information

  • Purpose of collecting and using personal data: Sending promotional information regarding the service

  • Types of personal information: Email and push notifications

  • Duration of keeping and usage personal information: Period of keeping personal information according to the relevant laws or 3 months after deleting the account

 

 

Use of personal data for purposes not consented to by Members and provision of personal data to third parties

  • The Company does not provide the Members’ personal information to third parties without the agreement of the relevant agreement with the Members.

  • The Company can provide the personal information for the Members’ service usage by getting the Members’ consent or by other legal means as below.

 

Disposal of Personal Information

  • The company safely disposes of collected personal information without delay, after achieving the purpose, or after the person unsubscribes (when the person apply for withdrawal, or when the person is forcefully withdrawn). In accordance with the relevant law and to achieve the aim of collecting personal information, the company retains the information for a certain period of time as stipulated below, and then disposes of it safely.

  • The company keeps the submitted personal information when subscribing to the service for three months after the service withdrawal to prevent fraudulent activities.

  • The company retains certain information to adhere to the relevant law.

Wholesale Inquiries

Seoul K-Shoppe reserves all rights to sell the products. Moreover, the company reserves all rights to the brand and material it uses.

 

Please do not try to copy or sell the products without obtaining approval from the company.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
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